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X-WR-CALDESC:Events for Tech New Zealand
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DTSTART;TZID=Pacific/Auckland:20230223T170000
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SUMMARY:Optimising the Customer Experience
DESCRIPTION:Event Recording: \n\n\nAbout the Event: \nIf you don’t understand your customer data\, how can you optimise the customer experience? \nNew Zealand insurers are in the midst of integrating systems and databases to gain a clearer view of their customer. This clarity will be even more vital under the incoming COFI regime\, to ensure customers are treated fairly not just when selling a product\, but in designing it. \nJoin us on 23rd February where leading insurers will share their transformation experience to date\, future goals\, and opportunities for InsurTechs to help prepare for the introduction of COFI.  \n\nEvent Details: \nDate: 23.02.23\nTime: 5pm – 6.30pm\nLocation: Deloitte\, 80 Queen Street\nEvent Type: In Person\nCost: Free for members of InsurtechNZ $25 for non Members \n\nEvent Recording: \nThe event will be recorded and available to view here after 23rd February 2023. \n\nSupported By: \n \n\nWith thanks to our speakers: \nBilly Miller\, CIO at Fidelity Life \nDavid O’Carroll\, Risk Advisory Director at Deloitte \nDebbie Eyre\, COO and Director at Cigna Life Insurance \nGreg Moore\, Chief Digital & Data Officer at Tower Insurance \nSukhjit Gill\, Senior Legal Counsel at Southern Cross Health Society
URL:https://technewzealand.org.nz/event/optimising-the-customer-experience/
LOCATION:Deloitte\, 80 Queen Street
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